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1. After-sales service concept
React quickly and act now
2. Equipment installation and commissioning site
The supplier shall provide installation, commissioning and training for free. The Demander prepares the necessary conditions for production. Upon receipt of the Demander's notice of commissioning, the supplier shall immediately arrange personnel to install, wire and debug the equipment, and pass the installation and commissioning within the specified time.
3. Operator training
Since the equipment wiring and debugging, the operator of the demander will learn the mechanical working principle of the equipment and the maintenance elements in the operation process under the guidance of the supplier, master the theory and practical experience of the equipment, and produce qualified products.

4. Equipment warranty

Warranty period: One year warranty. During the warranty period, the damaged parts will be supplied free of charge from the date of acceptance of debugging (except for the wearing parts and those caused by human or improper use).
5. Technical services
For each piece of equipment produced by our company, the establishment of detailed user files, including detailed information of equipment, user comments and suggestions, suggestions of after-sales service personnel, etc., and the use of computer management; Regular follow-up visit, feedback information; Urgent users are urgent, urgent users think, the user put forward comments, suggestions, we promise to solve in time.
6. Equipment maintenance after shelf life
If there is any problem with the equipment after the shelf life, the supplier will provide the same quality maintenance service and original parts, and the cost shall be implemented at the unified preferential price.
7. Service commitment
The company has an experienced after-sales service team, to our factory products to provide reliable operation guarantee. We will provide safe after-sales support service according to different customer needs, and strive to provide excellent service to customers. Our company has a complete set of after-sales service system, to help customers train operation and maintenance personnel, for the normal production of customers to provide long-term security.
The company promises that the products sold will be tested before shipment, and will be delivered to customers after passing the test, so as to ensure that customers can use the machines normally when they receive them. Provide a full set of installation, commissioning, maintenance, technical consultation and other pre-sales and after-sales services, with thoughtful, meticulous, timely speed to solve the customer needs to use in the maintenance process of the spare parts support.


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